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Legal

Terms of Use

Last updated: 2 July 2023

These terms explain how Northstar Limited works and what you can expect from us. By using our website and services you agree to them.

What Northstar is

Northstar Limited is a medical travel facilitator. We help you find and coordinate care with independent, licensed clinics and practitioners. We are not a clinic and we do not provide dental or medical treatment.

Not medical advice

Nothing on this website or in our communications is medical advice. Any diagnosis, treatment plan and advice comes solely from the independent clinics and practitioners you are matched with. Always rely on a qualified professional for medical decisions.

Independent providers

Treatment is carried out by independent clinics under their own care, terms and professional responsibility. While we vet the clinics we work with, we are not responsible for the clinical treatment, its outcomes, or the clinics’ own guarantees.

Pricing

We never add a markup to a clinic’s prices. Prices are set by the clinics and may change. Any figures shared with you are estimates until confirmed by the treating clinic.

No guarantee of outcome

We cannot guarantee treatment availability, specific results, or timescales. Outcomes depend on your individual case and the treating clinic.

Your responsibilities

Please give us accurate and complete information so we can help you properly. You are responsible for your own travel documents, insurance and fitness to travel.

Liability

To the extent permitted by law, Northstar Limited is not liable for the acts, omissions or clinical outcomes of the independent clinics, or for indirect or consequential loss arising from use of our service.

Contact

Questions about these terms? Email info@northstarlimited.com or write to Rietbaan 2, 2908 LP Capelle aan den IJssel, Netherlands.